Privacy Policy
Effective Date: January 1, 2026
Focus Renewed Counseling is committed to protecting the privacy and confidentiality of the personal and health information entrusted to us. This Privacy Policy explains how information is collected, used, disclosed, and protected when you visit our website, communicate with our office, or receive services from our practice.
Our Commitment to Privacy
Focus Renewed Counseling complies with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), to safeguard protected health information (PHI). We maintain administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure.
Information We Collect
We may collect the following types of information:
Personal Information
Name
Phone number
Email address
Mailing address
Date of birth
Emergency contact information
Health Information
When you become a patient, we may collect health-related information necessary to provide counseling and mental health services.
Website Information
When you visit our website, certain non-identifiable information may be collected automatically, including:
IP address
Browser type
Device information
Website usage data
Cookies and analytics information
How We Use Your Information
We may use your information for the following purposes:
Treatment
To provide, coordinate, and manage your mental health care services.
Payment
To bill and collect payment from you, your insurance company, or other responsible parties.
Health Care Operations
To support quality assurance, supervision, training, licensing, accreditation, and administrative operations necessary to operate our practice.
Communication
To communicate with you regarding:
Appointments
Scheduling changes
Administrative matters
Practice updates
Patient portal notifications
SMS and Text Messaging Communications
If you provide consent to receive text messages from Focus Renewed Counseling, we may send messages related to:
Appointment reminders
Appointment confirmations
Scheduling updates
Administrative communications
Practice notifications
SMS Consent
By providing your mobile phone number and opting in, you consent to receive SMS communications from Focus Renewed Counseling.
Message Frequency
Message frequency may vary depending on your interactions with our office.
Message and Data Rates
Message and data rates may apply based on your mobile carrier plan.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
STOP
After opting out, you will no longer receive text messages except as necessary to confirm your opt-out request.
Help Instructions
For assistance, reply:
HELP
or contact our office directly.
No Sharing of Mobile Information
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Disclosure of Information
We do not sell, rent, or trade personal information.
Information may be disclosed only:
As required for treatment, payment, or health care operations
When required by law
In response to a valid court order or subpoena
To prevent a serious and imminent threat to health or safety
With your written authorization when required by law
Your Privacy Rights
You have the right to:
Inspect and obtain copies of your health records
Request corrections to your health information
Receive an accounting of disclosures
Request restrictions on certain uses and disclosures
Request confidential communications
Receive a copy of our Notice of Privacy Practices at any time
Security
We implement reasonable safeguards to protect personal and health information. However, no method of electronic transmission or storage can be guaranteed to be 100% secure.
Patients are encouraged to use the secure patient portal whenever possible for clinical communications.
Third-Party Services
Our website may contain links to third-party websites or services. Focus Renewed Counseling is not responsible for the privacy practices or content of those external websites.
Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
Contact Information
Focus Renewed Counseling
208 E. Laurel Street
P.O. Box 387
Scottsboro, AL 35768
Phone: (256) 279-7716
If you have questions regarding this Privacy Policy or your privacy rights, please contact our office.